FAQ

  • We offer a wide selection of professional slate pool tables, including preowned, new, and custom models. Our inventory features various styles and sizes to fit your space and preference. Whether you’re looking for a classic design or a modern update, we have options from trusted brands and custom-built tables to suit your needs.

  • Yes, we provide limited warranties on preowned pool tables. The terms and duration of the warranty can vary based on the table’s condition and age. For specific details, please consult with our sales team, who can provide information based on the particular table you're interested in.

  • Ordering a new pool table is easy! You place your order directly with our sales representatives, who will guide you through the customization options, payment process, and delivery arrangements.

  • Absolutely! We offer customization options for both size and finish. You can choose from various wood types, finishes, and sizes to create a table that fits your space and style. Contact us to discuss your preferences and get a quote for a custom-built table.

  • We carry a range of high-quality brands, including (e.g., Brunswick, Olhausen, Imperial International). Each brand offers unique features and craftsmanship, so you can choose one that best suits your playing style and aesthetic preferences.

  • Yes, we offer professional delivery and installation services for all our pool tables. Our team will ensure that your table is assembled correctly and set up to the highest standards. Delivery and installation costs vary based on location and the complexity of the setup.

  • To maintain your pool table, regularly clean the felt with a soft brush or vacuum to remove dust and debris. Keep the surface free from spills and avoid placing heavy objects on the table. For more in-depth care, such as re-felting or checking the table’s level, consult our service team for recommendations.

  • The cost of moving a pool table depends on factors like the size of the table, the distance of the move, and the level of disassembly required. For a precise quote, please contact us with details about your current and new location, and we’ll provide an estimate.

  • Yes, we offer repair and re-leveling services for pool tables. Our technicians can address issues such as uneven surfaces, worn felt, and other problems to ensure optimal playability. Schedule a service appointment with us to discuss your needs and arrange a visit.

  • We offer a variety of felt options, including standard woolen felt and high-performance cloths like Simonis or Championship. Each type has its own advantages in terms of speed, durability, and appearance. Our team can help you select the right felt based on your playing style and budget.

  • Rubbers, or cushions, are essential for proper ball rebound and playability. You might need to replace them if you notice:

    1. Decreased Bounce:

      Balls aren’t rebounding off the cushions as they used to, indicating reduced bounce.

    2. Visible Cracks or Deterioration:

      Look for cracks, tears, or signs of wear on the cushions.

    3. Flat Spots:

      Feel for any flat or uneven areas along the cushion that can affect ball movement.

    4. Poor Ball Response:

      Irregular ball behavior or unexpected changes in ball trajectory may suggest cushion wear.

    If you notice any of these signs, it may be time to consider replacing the cushions to maintain optimal playability.

  • Yes, we provide professional rubber or cushion replacement services. Our skilled technicians can assess the condition of your cushions and replace them with high-quality materials to restore proper bounce and performance. If you suspect your cushions are worn or if it’s been a while since they were last replaced, contact us to schedule a service appointment

  • Yes, we have a wide range of pool cues and accessories available, including cues from top brands, cue cases, chalk, and more. Browse our online store to find the perfect accessories to complement your table and enhance your game.

  • Choosing the right pool cue depends on factors like your playing style, skill level, and personal preference. Consider the weight, length, and material of the cue. Our knowledgeable staff can assist you in finding a cue that fits your needs and enhances your game.

  • Yes, we offer pool table rentals for parties and events. We provide tables in various sizes and styles to suit your occasion. Contact us to check availability, rental rates, and delivery options.

  • Yes, we have a selection of arcade games available for rent. From classic games to modern favorites, we can provide entertainment for your event. Reach out to us for a list of available games, rental terms, and pricing.

  • To schedule a service appointment, contact us via phone or email with details about your pool table and the service you need. We’ll arrange a convenient time for one of our technicians to visit and address your needs.

  • If your pool table is not level, it can affect gameplay. Contact us to arrange a service appointment. Our technicians will assess and adjust the level of your table to ensure it is properly balanced for optimal play.

  • We accept a variety of payment methods, including credit/debit cards, cash, and financing options. For larger purchases, we also offer financing plans to make your investment more manageable. Contact us for details on our payment options.

  • Yes, we frequently offer promotions and discounts on our pool tables and accessories. Check our website or visit our showroom for current offers. You can also sign up for our newsletter to stay updated on the latest deals.

  • Return and exchange policies vary by product. For preowned pool tables, we generally do not offer returns but can discuss exchanges or store credits on a case-by-case basis. For new pool tables and accessories, we typically accept returns within a specified period if the items are in their original condition. Please consult our return policy or contact our customer service for specific details.